Legal
Refund Policy
Last updated: October 1, 2026
This Refund Policy describes when and how JODY LORD LLC issues refunds for course purchases made through Jody Lord Learning.
1. 14-Day Money-Back Guarantee
If a course is not what you expected, request a full refund within 14 days of purchase — as long as you have completed less than 30% of the course content. No questions asked.
2. When Refunds Are Not Available
- More than 14 days have passed since purchase.
- You have completed 30% or more of the course or downloaded substantial materials.
- The purchase was a discounted bundle partially consumed beyond the threshold above.
3. How to Request
Email info@jodylordllc.com from the address used at purchase with your order details, or call 360-518-0908. We process approved refunds to the original payment method within 5–10 business days.
4. Technical Problems
If a technical issue on our side prevents you from accessing a course and we cannot resolve it within a reasonable time, you are entitled to a full refund regardless of the windows above.
5. Account Violations
Access terminated for violation of our Terms of Service (e.g., sharing accounts or redistributing content) is not eligible for a refund.
Contact
JODY LORD LLC
817 SE 100th Ave, Vancouver, Washington 98664, USA
Phone: 360-518-0908
Email: info@jodylordllc.com
Web: jodylordllc.com